Frequency Asked Questions

Q: Can I use my HSA/FSA?

A: Most often, YES! Although each HSA/FSA can have their own specific rules, we will help you to interpret and use those benefits.

 

Q: Can I go to an out of network provider, and why would I?

A: An out of network provider simply means a provider hasn’t signed a contract obliging them to the restrictions of the insurance company. Why this can beneficial to you, is that we are not constrained to the number of visits a year, or the pre-set fee. The fee is often set nation-wide, and is typically higher than our average price per adjustment. We also perform many complimentary procedures in clinic that if contracted, we would be forced to charge you for.

 

Q: Can I submit on my own?

A: Absolutely! In our clinic, we pass along what we call an “admin/clerical discount”. That means we extend deeper savings to you when we don’t have to submit your claims. If you choose to submit on your own, we will print the necessary forms for you to send in.

 

Q: What payment options do you have?

A: At the clinic, we provide an all up front option that gives the biggest discount or a pay per visit option. We accept credit card, cash, and checks.

 

If you don’t see your question here or need additional information, please don’t hesitate to call us.